Pricing & Plans
What plans does creavio offer?
Four tiers. All of them include the tools you need to run a photography business. The difference is scale.
Free ($0/month) — Full CRM, basic website at your creav.io URL, invoicing, booking, 5 gallery collections, and 1GB storage. Not a trial. No time limit. Run your business on it as long as you want.
Pro ($29/month) — Everything in Free plus a custom domain, 50 collections, 10GB storage, advanced analytics, and priority support. The plan most photographers upgrade to first.
Studio ($79/month) — Everything in Pro plus contracts, automation workflows, team seats, 100 collections, 50GB storage, and API access. Built for photographers who are past the startup phase.
Agency ($199/month) — Everything in Studio plus multi-brand management, white-label branding, unlimited collections, unlimited storage, and dedicated support. For studios and agencies running multiple brands from one dashboard.
We don't lock basic features behind a paywall to force upgrades. You upgrade when your business needs more room.
What is included in the Free plan?
More than most platforms give you on a paid plan. The Free tier includes a full client CRM with unlimited contacts, a booking page with availability management, invoicing with Stripe payment processing, a website builder at your creav.io URL (creav.io/yourname), and 5 gallery collections for client delivery.
You also get contract templates with e-signatures, questionnaires, and email notifications for bookings and payments. No cap on clients or invoices. 1GB storage covers several full gallery deliveries depending on file size.
What you won't get on Free: custom domain, automation workflows, advanced analytics, priority support, or team seats. Those live on paid plans. But the core business tools are all here.
What does the Pro plan add over Free?
Pro at $29/month is the upgrade for photographers booking regularly. The biggest change: your website and galleries live on your own domain instead of your creav.io URL. That alone changes how clients perceive your business.
You also get advanced analytics showing traffic sources, page conversions, and gallery engagement. Priority support with faster response times. Storage jumps to 10GB with 50 collections. And the creavio badge on galleries goes away, so your client experience is fully branded.
If you're booking three or more sessions a month, Pro pays for itself through the professional polish it adds to every client touchpoint. See the full breakdown in Plan Limits & Features.
What does the Studio plan include?
Studio at $79/month is where the workflow tools get serious. Everything in Pro, plus:
Contracts with a full template builder and clause library. Automation workflows that handle follow-ups, reminders, and delivery sequences without you touching anything. Team seats for second shooters or studio managers with their own logins and permissions. 100 collections with proofing, favorites, and download controls. 50GB storage. API access for custom integrations.
Automation alone saves most photographers several hours a week once configured. If you're sending the same emails manually after every session, Studio changes how you work. Learn more about automation workflows.
What makes the Agency plan different?
Agency at $199/month is for studios and agencies operating multiple brands or managing client accounts for others. Everything in Studio, plus:
Multi-brand management — run a wedding brand and a commercial brand from one dashboard with separate branding, domains, and client pools. White-label branding removes all creavio references from client-facing pages. Unlimited collections and storage. Dedicated support with priority onboarding. Early access to new features as they ship.
If you're running one brand, you don't need this. If you're managing multiple brands or reselling to other photographers, this is the plan. See white-label configuration for details.
How does billing work? Can I pay annually?
creavio bills monthly through Stripe. Your card is charged on the same date each month based on your original signup date. View billing history, update payment methods, and download invoices under Settings > Billing.
Annual billing is available for Pro, Studio, and Agency at a discount equal to two months free. You pay once upfront for the full year. Annual plans auto-renew with a reminder email 14 days before renewal. Switching from monthly to annual mid-cycle prorates your remaining days and applies the credit toward the annual charge.
Can I cancel my subscription at any time?
Yes. No contracts. No penalties. No cancellation fees.
Cancel from Settings > Billing > Cancel Subscription. Paid features stay active until the end of your current billing period. After that, you downgrade to Free. Your data stays — clients, galleries, invoices, contracts, website. Everything is still there.
Features that require a paid plan (automation, custom domain, team seats) pause but aren't deleted. Resubscribe later and everything reactivates exactly as you left it. Annual plans can be cancelled too, but no partial refund is issued for remaining months since the annual discount was applied upfront.
Do you offer refunds?
Full refund within 14 days of a new subscription or upgrade. Monthly or annual, doesn't matter. Cancel within that window and you get your money back.
After 14 days: monthly plans are non-refundable but you keep access through the end of your billing period. Annual plans have no partial refunds after 14 days because the annual price already includes a significant discount.
Billing errors or incorrect charges? Reach out to support. We fix those fast. Refunds process back to your original payment method within 5-10 business days.
How do promo codes work?
Enter a promo code during checkout when subscribing to a paid plan, or during account signup. The discount shows immediately before you confirm payment.
Codes may offer a percentage off, a flat dollar discount, or an extended trial depending on the promotion. Some are single-use, some are shareable. Promo codes cannot be combined with other offers or applied retroactively to an existing subscription. Check Settings > Billing to see active discounts on your account. For details on how the promo system works, see Refunds & Credits.
Is team member pricing included or extra?
Studio includes 2 seats (you plus one team member). Additional seats are $15/month each. Agency includes 5 seats with additional seats at $12/month each.
Each team member gets their own login with configurable permissions — you decide who sees financials, manages clients, edits the website, or only accesses galleries. Team members don't need their own creavio subscription. They're added under your account. Studios with 10+ team members can contact support for custom pricing. See Team Roles & Permissions for setup details.
Can I switch plans at any time?
Yes. Upgrade or downgrade from Settings > Billing > Change Plan.
Upgrades activate immediately. You pay a prorated amount for the rest of your current billing period. Downgrades take effect at the end of your current period so you keep paid features until then. Switching between monthly and annual is allowed anytime. creavio shows exact charges and credits before you confirm. No surprises.
Not sure which plan fits? Start Free. Upgrade when you hit a feature you need.
What payment methods does creavio accept?
creavio processes all subscription payments through Stripe. That means credit cards and debit cards (Visa, Mastercard, American Express, Discover). Stripe handles the billing, security, and PCI compliance.
No PayPal. No wire transfers. No invoiced billing. We keep it simple and secure through one payment processor. Your card details are stored by Stripe, not by creavio. You can update your payment method anytime under Settings > Billing.