Collection Activity

Knowing how clients interact with their galleries helps you deliver a better experience. creavio tracks detailed activity for every collection so you always know what's happening.

Viewing Collection Activity

Open any collection and click the Activity tab. You'll see a chronological feed of all events:

Views — when the collection was opened and by whom (if email-gated)
Downloads — which images were downloaded, when, and at what resolution
Favorites — images marked as favorites during proofing
Comments — client notes on specific images
Shares — social shares and link copies
Submissions — proofing selections submitted

Activity Dashboard

For a bird's-eye view across all collections, go to Collections > Activity. The dashboard shows:

Total views this week and month
Most viewed collections — your most popular galleries
Recent activity — a live feed of the latest events
Client engagement score — a summary metric based on views, time spent, and downloads

Notifications

creavio can notify you of key activity events. Configure notifications in Settings > Notifications:

First view — know the moment a client opens their gallery
Proofing submitted — get alerted when selections are ready
Download complete — know when the client has their files
Comment added — respond quickly to client questions

Why Activity Tracking Matters

Follow-up timing — if a client viewed but didn't download, a gentle check-in might be needed
Delivery confirmation — know with certainty that the client received their images
Engagement insights — which images get the most love? Use that to inform your portfolio and shooting style
Proofing progress — see if a client is stuck or needs more time

Activity data turns guesswork into informed follow-up. Use it to provide proactive, thoughtful client service.