Browser Compatibility & Requirements
creavio is a web-based application that runs entirely in your browser. No software to install, no updates to manage. But like any modern web app, it works best on up-to-date browsers.
Supported Browsers
creavio is fully tested and supported on:
- Google Chrome (version 90+) — recommended for the best experience.
- Safari (version 15+) — optimized for Mac and iOS users.
- Mozilla Firefox (version 95+) — fully supported.
- Microsoft Edge (version 90+) — Chromium-based Edge works great.
Unsupported Browsers
The following browsers are not supported and may cause display or functionality issues:
- Internet Explorer (any version)
- Legacy Microsoft Edge (pre-Chromium)
- Browsers older than the minimum versions listed above
Minimum System Requirements
- Operating System: Windows 10+, macOS 11+, Chrome OS, iOS 15+, Android 11+
- RAM: 4 GB minimum, 8 GB recommended
- Internet: Stable broadband connection (10 Mbps+ recommended for gallery uploads)
- Screen Resolution: 1280x720 minimum
Enabling Required Features
creavio requires these browser features to be enabled:
- JavaScript: Must be enabled (it is by default in all modern browsers).
- Cookies: Required for authentication and session management.
- Local Storage: Used for caching preferences and draft data.
- Pop-ups: Allow pop-ups from creav.io for payment processing and file downloads.
Troubleshooting Browser Issues
If creavio isn't loading properly:
- Clear your cache: Press Ctrl+Shift+Delete (Cmd+Shift+Delete on Mac) and clear cached files.
- Disable extensions: Ad blockers and privacy extensions can interfere. Try incognito/private mode.
- Update your browser: Ensure you're running the latest version.
- Check your internet: A slow or unstable connection can cause timeouts during gallery uploads.