Notification Preferences

Getting notified about a new booking at 2am is useful. Getting notified about every gallery view at 2am is not. Notification preferences let you control what reaches you, how, and when.

Accessing Notification Settings

Go to Settings > Notifications. You will see a matrix of event types and notification channels.

Notification Channels

Email — sent to your account email
Push — sent to your phone or desktop if you installed the PWA
In-app — a badge and entry in the notification bell inside creavio

Each event can be toggled independently per channel. Want email for invoices but not push? Set it that way.

Event Types

Bookings

New booking confirmed
Booking rescheduled
Booking cancelled

Invoices & Payments

Invoice paid
Invoice viewed
Invoice overdue
Payment plan installment paid
Payment failed

Clients

New client created
Form submitted
Contract signed

Collections

Gallery viewed
Images downloaded
Proofing selections submitted
Comment added

Communication

New inbox message from client
Email bounced

System

Team member accepted invite
Storage approaching limit
Gallery expiring soon

Recommended Configuration

For most photographers, this setup works well:

Email + Push:

New booking confirmed
Invoice paid
Payment failed
Form submitted
Contract signed
Proofing selections submitted

In-app only:

Invoice viewed
Gallery viewed
Images downloaded
Comment added
New inbox message

Off:

Nothing essential should be fully off, but "Gallery viewed" emails can get noisy for popular galleries

Team Notifications

Each team member controls their own notification preferences from their profile. As the Owner, you cannot override a team member's preferences, but you can see what notifications are available to each role.

Do Not Disturb

Enable Do Not Disturb in notification settings to silence push notifications during specific hours (e.g., 10pm to 7am). Email and in-app notifications still arrive — they just do not ping your phone. Events are not lost, they stack and wait for you in the morning.