Managing Clients

Managing Clients

Your client list is the heart of creavio. Every booking, invoice, gallery, and contract ties back to a client.

Adding a Client

Go to Clients > All Clients and click Add Client. Fill in their name, email, phone, and any notes. You can also import clients from a CSV file.

Client Details

Click any client to open their detail panel. Here you can see everything in one place:

  • Overview — Contact info, lifecycle stage, lead score, and tags
  • Bookings — All sessions associated with this client
  • Invoices — Payment history and outstanding balances
  • Contracts — Signed and pending agreements
  • Galleries — Delivered photo galleries
  • Timeline — Activity history (emails, bookings, payments)

Lead Scoring

creavio automatically scores clients as Hot, Warm, or Cool based on their engagement, booking history, and recency. Use this to prioritize follow-ups.

Tags & Filtering

Add tags to clients (e.g., "wedding", "corporate", "VIP") and use filters to quickly find specific groups.