What is the Review Room?
The Review Room is creavio's built-in system for collecting, managing, and showcasing client reviews. It gives you a dedicated space to request testimonials, moderate what gets published, and display your best reviews where potential clients will see them.
How clients leave reviews
When you send a review request, your client receives an email with a link to a simple, branded review form. They can write about their experience, rate your service, and submit in under two minutes. The form works beautifully on phones, so clients can respond the moment they see the email.
Requesting reviews
- Manual requests — Send a review request to any client from their profile with one click.
- Automated requests — Set up a workflow that automatically sends a review request after gallery delivery or a set number of days after the session.
- Timing matters — The best reviews come when clients are most excited, usually right after they see their gallery. Automate the timing so you never miss that window.
Managing testimonials
- Review all submissions in one place before they go public.
- Approve or hide individual reviews to control what appears on your site.
- Feature your best reviews by pinning them to the top of your review page.
- Respond to reviews to show appreciation and add a personal touch.
Displaying reviews on your site
Approved reviews can appear on your creavio website in several ways: a dedicated reviews page, testimonial sections on your homepage, or embedded in specific portfolio pages. Each display option is styled to match your site's design automatically.
Why the Review Room matters
Word of mouth is still the most powerful marketing channel for photographers. The Review Room systematizes it. Instead of hoping clients leave a Google review, you proactively collect testimonials on your own platform where you control the presentation. Every review becomes a tool for converting your next client.