1. Go to Reviews
Open the Reputation tile from your home dashboard or All Apps. This is where you manage all your client testimonials and review requests.
2. Send a Review Request
Click Request Review and select the client you'd like to hear from. Choose clients you've recently delivered work to while the experience is still fresh.
3. Customize Your Message
Edit the review request email to make it personal. A thoughtful, specific message gets better responses than a generic template. Mention the session or project by name so the client knows exactly what you're asking about.
Example: "Hi Sarah, I loved working with your family at the park last weekend. Would you mind sharing a few words about your experience?"
4. Client Submits Their Review
Your client receives a branded email with a simple form to leave their review. They can write about their experience and give a star rating. The process takes just a minute, which means more clients actually complete it.
5. Display on Your Website
Once a review comes in, you can approve it and display it on your creavio website. Add a testimonials section to any page to showcase social proof. Reviews can also appear on your public profile.
Tips
- Send review requests within a week of delivering the final images for the best response rates.
- Feature your strongest reviews on your homepage and booking page.
- Reviews build trust with potential clients who are comparing photographers. Even a handful of genuine testimonials can make a big difference.
- You can moderate reviews before they appear publicly on your site.