Getting started with Custom Domains

Make it yours

A custom domain gives your creavio website a professional, branded URL like yourbusiness.com instead of the default creav.io URL. It builds credibility, makes your site easier to find, and reinforces your brand with every link you share. This guide walks you through purchasing a domain (if you don't have one) and connecting it to your creavio site.

Before you begin

• Your creavio website must be published before connecting a custom domain (see Getting started with your Website).
• If you already own a domain, have access to your domain registrar's DNS settings (e.g., GoDaddy, Namecheap, Google Domains, Cloudflare).
• If you don't own a domain yet, you'll need to purchase one from a registrar first. Domains typically cost $10-$15 per year.

Step-by-step

1. Navigate to Website Settings. Go to Website > Settings > Custom Domain in your creavio dashboard.
2. Enter your domain. Type in the domain you want to connect (e.g., yourbusiness.com). creavio will generate the DNS records you need to add.
3. Copy the DNS records. creavio provides two records you need to add: a CNAME record for your subdomain (www) and an A record or CNAME for your root domain. Copy these values exactly.
4. Log into your domain registrar. Go to your registrar's website (where you purchased the domain) and navigate to the DNS management section.
5. Add the DNS records. Create the records creavio provided. For the CNAME record, set the host to www and the value to the target creavio gave you. For the root domain, add the A record or CNAME as specified. Remove any existing conflicting records.
6. Wait for propagation. DNS changes can take anywhere from a few minutes to 48 hours to propagate worldwide. Most changes take effect within 1-2 hours.
7. Verify in creavio. Return to Website > Settings > Custom Domain and click Verify. Once the DNS records are detected, your custom domain is live. creavio automatically provisions an SSL certificate so your site loads securely over HTTPS.

Pro tips

• Choose a domain that matches your business name exactly. Short, memorable, and easy to spell is the goal.
• If your desired .com is taken, consider .co, .studio, or .photo — all are professional and widely recognized for creatives.
• Set up both the www and non-www versions to catch visitors no matter how they type your URL.

What's next

With your custom domain live, your brand is complete. Check out Getting started with your Website to keep refining your site design, and Getting started with Bookings to add a booking page that lives on your new domain.